Privacy Policy
Your privacy matters to us. This policy explains what information Kaju & Co. collects, how we use it, and the choices you have.
1. Information we collect
Information you give us: your name, email, phone number, shipping and billing address, and order details when you create an account, place an order, or contact support.
Information collected automatically: basic usage data such as pages viewed, device and browser type, and cookies that keep your cart and session working.
We do not collect or store your full payment-card details — these are handled directly by our payment gateway.
2. How we use your information
To process and deliver your orders, provide customer support, send order and shipping updates, prevent fraud, improve our products and website, and — only if you opt in — send you newsletters and offers.
3. Cookies
We use essential cookies to operate the site (for example, to remember your cart and keep you signed in). You can control cookies through your browser settings, though disabling them may affect site functionality.
4. Sharing your information
We share information only as needed to run our business — for example with our payment processor (Razorpay) to take payments, and with logistics partners to deliver your order. We may also disclose information where required by law. We do not sell your personal data.
5. Data security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is completely secure, but we work to safeguard your data.
6. Your rights
You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing emails at any time. To make a request, email hello@kajuandco.com.
7. Data retention
We keep your information for as long as your account is active or as needed to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version, and significant changes will be posted on this page.
9. Contact
For any privacy questions or requests, email hello@kajuandco.com.